Outstanding Individual Sought to Join our Customer Engagement Team Saturday & Sunday Mornings!
Come join our Customer Engagement Team and work at our friendly, bustling Front Desk on the weekends. You will serve as the first point of contact for AcroSports weekend clients, while also providing vital administrative support across the organization.
A pleasant personality, confidence, and the ability to stay calm under pressure are a must for this position, as this is first and foremost a customer service role. The ability to multitask and respond appropriately to constantly changing priorities is also essential.
Previous office and/or customer service experience is preferred, but not required; we can provide mentorship and support for those who need to expand their skills in these areas, as long as you have a positive attitude and are willing to learn. We will also provide training in the various student registration software programs currently utilized in our operations.
Your ultimate responsibilities in this Front Desk position are to ensure that guests are welcomed positively, and to execute all administrative tasks to the highest quality standards.
General Responsibilities:
- Answer phone calls, help customers courteously and effectively, take accurate messages and/or transfer calls. Listen and respond to phone messages.
- Greet and screen incoming visitors/customers in a professional manner, and direct them where they need to go.
- Stay apprised of current class offerings and organizational policies in order to disseminate accurate information to students & families.
- Process and record payments and registrations in our various online registration programs.
- Check email frequently and respond appropriately and professionally.
- Update class Attendance Sheets and Tuition Fees on a daily basis
- Keep the reception area and office clean and organized, open and distribute incoming mail on a daily basis, and perform other duties as assigned.
Compensation: $16.50-$19/hour, DOE, plus access to free and reduced-cost classes.
AcroSports is an EOE committed to diversity in the workplace; ALL qualified applicants are encouraged to apply. We are a COVID-safe worksite and face masks are currently required to be worn at all times.
APPLY TODAY
Fill out the form below to submit your cover letter and resume.
Job Opportunities - General Resume Submission
Or you can email us
To apply, please send a cover letter and resume to co*****@ac********.org with the subject line “Weekend Front Desk Position.” This position is open until filled.
AcroSports is an EOE organization that values & welcomes diversity in the workplace; ALL qualified applicants are encouraged to apply!
AcroSports is a COVID-safe workplace that complies with all state and local public health mandates.