Private Open Gym
aka P.O.G.

Yes, you can add or subtract to your headcount until the day of your event. Just let the front desk staff know your final headcount when you arrive and we will adjust the charge accordingly.

No, 15 is our absolute maximum due to safety reasons.

All reservations and party payments must be made through our booking website. Our front desk staff can answer any questions you may have about parties prior to booking, but you will ultimately need to do that yourself online.
The full cost of your P.O.G. is due at the time of booking. This price includes a $50 nonrefundable deposit.

Yes, but you must contact our office to book your P.O.G. prior to making your reservation online. We cannot retroactively apply a credit.

Yes. There is no fee if you contact us to reschedule at least 3 weeks before your event is scheduled. If you reschedule within 3 weeks of your event, there is a $50 charge. If someone in your family contracts COVID, we will reschedule with no charge.

You must contact our office directly to reschedule.

Yes, you will receive a full refund less the $50 nonrefundable deposit, if you cancel at least 3 weeks before your party date. If you cancel within 3 weeks, the following policy applies:

• 2-3 weeks before your party: You will receive a 75% credit after the $50 deposit is deducted.
• 1-2 weeks before your party: You will receive a 50% credit after the $50 deposit is deducted.
• 1 week - 48 hrs before your party: You will receive a 25% credit after the $50 deposit is deducted.
• 48 hrs before your party: No credit or refunds will be given.
  Credits will be valid for 1 year.

You must contact our office directly to cancel your P.O.G.

We recommend arriving early to find street parking. Paid parking is also available at the Kezar Lot (Stanyan and Beulah), and at the UCSF Millberry Union Public Garage (Irving and 3rd Avenue). The white zone outside our facility is for loading only.

Our party coaches will be supervising, demonstrating safe use of equipment, guiding children through activities, and assisting with party set up and clean up. However, there is no formal coaching or teaching during the party.

Yes.

However, you can opt to extend the floor time prior to eating, and shorten the eating time accordingly.