Your Guide to Acro Communications: Emails, Apps & Updates
Spring cleaning isn’t just for the gym floors—this year, we’re also freshening up how we stay connected with our Acro community. As AcroSports continues to grow and evolve, we want to make sure it’s easier than ever for you to find the updates that matter most.
From schedule changes and new classes to fun community events, we’ve built a few simple systems to keep you informed. Whether you’re a longtime Acro family or brand new to our programs, here’s your complete guide to staying in the loop.
What You Get as a Zipline Subscriber
The Zipline is our way of keeping the entire AcroSports community updated about everything beyond individual classes. Think of it as your monthly snapshot of what’s happening across the gym.
As a Zipline subscriber, you’ll receive:
- A monthly email with upcoming events, registration dates, news, and highlights
- Occasional special edition messages when timely info pops up
- General updates relevant to the broader community (not class-specific)
If you find Zipline emails aren’t for you, you can unsubscribe anytime using the link at the bottom of any message. (Just make sure to read this full guide first—you might prefer another way to stay informed!)
Parent Portal Post: New Name, Same Support
If your family is part of our Youth or Junior/Pre-K Programs, you’ve probably already seen the helpful emails we send each session. Now, these important updates have an official name: Parent Portal Posts.
While the emails themselves aren’t new, the branding makes it easier to spot what’s important and stay engaged.
Parent Portal Posts include:
- Session Orientation Info — What to know before your child’s first class
- Mid-Session Updates — Key reminders and program-wide announcements
- Program-Specific Info — Make-up policies, evaluation timelines, and more
- Feedback Surveys — Help us keep improving by sharing your thoughts
- Registration Reminders — Early registration dates for returning families
These emails have always been a big part of how we support your Acro journey—now with a fresh, clear label.
Opted Out of Parent Portal Posts? You Might Be Missing Key Info
Some families have unknowingly opted out of our direct emails, missing important updates like session orientations, schedule changes, and registration windows.
If you think you might have opted out, don’t worry—we’re sending a separate message this week giving you an easy way to opt back in. Simply reply to that email, and we’ll manually update your preferences to keep you in the loop.
Using the Parent Portal App for Class Info & Reminders
For families in our Youth or Junior Programs, the AcroSports Parent Portal App is the easiest way to stay informed and connected.
With the app, you can:
- View your child’s class schedule
- Register for upcoming sessions and special events
- Receive push notifications about closures, updates, and important news
- Manage your account details conveniently on the go
Need help getting started?
👉 Read our quick blog guide here.
Download the app:
Adult Program App Updates Are on the Way
Adult students, we haven’t forgotten about you! We’re currently upgrading the AcroSports app for adult classes to do even more than just handle registration.
Soon, you’ll also be able to:
- Receive mobile updates about class reminders and schedule changes
- Get announcements directly on your phone
No more digging through emails—just quick, relevant info right when you need it. We’ll announce the launch as soon as these new features are ready!
Other Ways to Get Important Updates
We know email isn’t everyone’s favorite way to stay informed. That’s why we’ve made important info accessible in several other places:
Other ways to stay updated:
- Lobby & Bleacher Slides: Check weekly reminders and announcements on-site.
- Instagram (@acrosports): Follow for session highlights, event news, and behind-the-scenes fun.
- Our Website & Blog: Get seasonal registration info, policy updates, and featured announcements.
Choose one, choose all—whatever works best for your schedule and style!
At AcroSports, we’re all about building community through movement—and through communication. Thanks for being part of our journey. We’re excited to keep connecting, growing, and flipping forward with you!
